State Farm® Insurance Agent Kevin Monroe

"Great customer service, very professional staff."

"I've been with State Farm (Kevin Monroe) office for several years. They're the best! His staff is very nice and helpful!"

"State Farm is by far the most easy/friendly agency to help me. I had accidently dropped the auto insurance for a few weeks. Called several insurance company but no luck. Jasmine Villavazo from South Holland office helped to resolve the issue right way and emailed me the insurance card (temporary) in the same day. After that, I requested the home insurance for my condo and the house. State Farm agency always offer me the reasonable quote compared with other company. Truly impressed by their service and Jasmine is the best."

"Very helpful and informative"

"Office staff is Awesome, very friendly, exhibit great customer service, Mr Monroe makes himself available not leaving it just to his staff, he also gives excellent customer service"

"Great customer service care, displaying a couteous, polite and professional voice personality."

"The representative that I worked with was so helpful. She helped me solve my issue very quickly and even saved me money. I highly recommend Kevin Monroe's State Farm Insurance Agency."

"Professional and friendly staff. Very knowledgeable and experienced in the insurance business. I highly recommend."

"I appreciate the professionalism and knowledgeable staff. They are a pleasure to interact with"

"I’ve had Kevin as an agent for many years. Him & his staff are awesome & work hard to provide what I need. They make it more personal with birthday & holiday cards as well! Highly recommend!"

"I've had State Farm sense 2007. I lived in Virginia. I move here to Illinois and moved my policy to this branch. My experience wasn't good. I had to sign a document for the policy. I signed it a little late and sent it back. The document never made it to were ever it needed to go, so my policy was dropped. By the time I realized payment wasn't coming out of my account. It had been two months. I never got a call, text, or email from them. After calling to fix it, I ask them to call, text, or email me when everything was good. I never heard from them. I started a new policy with another branch, but my insurance is up now because of the three months without insurance. This branch needs to communicate better. It cost me about $30 more a month."

"I have been apart of the Kevin Monroe Statefarm family for nearly 22 years. All of my insurance dealings are here. I absolutely love the warm friendly atmosphere that Kevin & his staff provide. But most of all, they take care of business! Whenever anything is needed (questions answered, quotes, paperwork etc.) things are done expeditiously. I can go on & on about the high quality service that I have endured over the years from this amazing establishment 😊 I highly suggest Kevin Monroe Statefarm for all of your insurance needs!"

"This is a phenomenal agency. Extremely service oriented and provided timely service."

"Kevin and his staff always have my best interest. They get the job done every time I need help without any flaws."

"Great service. Alejandra went out of her way to answer all my questions and concerns."

"Great quality service!! They always take the time to answer all of the questions. I highly recommend them for all of your insurance needs! Everyone is extremely friendly and knowledgeable. Jasmine is fantastic!!!"

"The service is impeccable and the staff is very knowledgeable!"

"Excellent customer service and attention to detail."

"Diana is a great when it comes to my insurance needs! Works with me and keeps me updated on my policies. Made the right choice going with Kevin Monroe!"

"Been with this team over 12 years, Great office personnel, great service."

"They stayed with me as far as calling very personable professional will be going with this company."

"Jasmine is such a treasure to Statefarm. She’s polite, effective, caring, knowledgeable and solution oriented! Thanks for years of great service."

"Kevin as well as the girls in the office are always top notch. We have been with this agency more than 20+ years and will never go anywhere else. Keep up the good work and personable service!!!!!!!!!"

"Mi experiencia con esta agencia ha sido maravillosa!"

"The customer service and professionalism from Jasmine was amazing! I’ll definitely be referring over my friends and family!"