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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marvalicia Garrett

October 2, 2026

5  out of  5
rating by Marvalicia Garrett
"He is a outstanding agent and he has a wonderful staff."
We responded:
"Marvalicia, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Syrena Olawumi

October 1, 2026

5  out of  5
rating by Syrena Olawumi
"Over 25yrs of Great service and Professionalism. Kevin Monroe and his Team have always made me feel like part of the State Farm Family. Looking forward to many more years of continued Business and Blessings."
We responded:
"Thank you Ms. Olawumi for your kind words. Reviews like yours is what keeps us going! We enjoy building great relationships with our customers!"
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Charles Bintz

September 30, 2026

5  out of  5
rating by Charles Bintz
"Kevin Monroe’s State Farm team is the real deal! They have great prices, an incredibly friendly team, and seriously quick service. Everyone is helpful, knowledgeable, and makes the whole insurance process feel way easier than it should.

It’s not every day you find an insurance office where you actually enjoy dealing with people—but this team makes it happen! If you’re looking for great service without the runaround, I’d definitely recommend Kevin Monroe’s State Farm! 🚗🏠🙌"
We responded:
"Thanks so much for the fantastic rating, Charles! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Nick Davis

September 25, 2026

5  out of  5
rating by Nick Davis
"Kevin has been my insurance agent for over 20 years, and in that time he's truly helped protect my family every step of the way. He's the rare combination of highly professional and genuinely down to earth — always just a phone call away whenever we've needed him, no matter how big or small the question. His knowledge runs deep, and he's never once hesitated to go the extra mile to help. It's the little things too, like the birthday card he sends every year without fail, that show he actually cares about the people he works with, not just the policies. If you're looking for an agent you can trust for the long haul, Kevin is who I'd recommend."
We responded:
"Nick - Thank you for the amazing and kindhearted review. We appreciate you and your family for sticking with us through so many years and hope to be at your service for many more. "
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Diana. D. Smith-Oigbokie

September 22, 2026

5  out of  5
rating by Diana. D. Smith-Oigbokie
"Love my state farm in South Holland excellent service and very friendly, and professional staff"
We responded:
"Thank you for the 5-star review, Diana.! We’re proud to serve the South Holland community and truly appreciate your support. "
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brian johnson

September 18, 2026

5  out of  5
rating by brian johnson
"Friendly , respectful and knowledgeable"
We responded:
"Hi brian, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kevin Monroe’s team.  Please reach out to us if any questions come up!  - Kevin Monroe’s Insurance Team "
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Sir Daniel Sergott Sr

September 16, 2026

5  out of  5
rating by Sir Daniel Sergott Sr
"Great customer service, got all answers to my questions."
We responded:
"Thanks so much for the amazing review, Sir! We really appreciate your support here in South Holland. Just reach out anytime if you need us - we’re here for you. "
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Howard Wilson

September 15, 2026

5  out of  5
rating by Howard Wilson
"I have nothing but the BEST experience with insurance with state farm Through Kevin Monroe and his staff over ten years and if you need insurance I'm sure you can't find a Better Insurance agent then this gentleman and his staff ."
We responded:
"Thanks so much for the fantastic rating, Howard! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Tracy Wilhoit

February 17, 2026

5  out of  5
rating by Tracy Wilhoit
"I have had state farm for Yeats Kevin Moore is a great insurance man very friendly staff is awesome..makes you feel like family thank you to all Mr Moore and your staff for being great people"
We responded:
"Thank you, Tracy, for your wonderful review! We’re proud to have you as part of our State Farm family. Kevin and the team strive to provide a friendly and supportive environment, and it’s heartwarming to know you feel at home with us. We appreciate your kind words!"
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Balo Villanueva

February 16, 2026

5  out of  5
rating by Balo Villanueva
"Recently changed over, and jasmine was great help in assisting me with saving money and switching over with ease. Would greatly recommend."
We responded:
"Thank you, Balo! We're proud to have Jasmine on our team, and we're thrilled to hear she helped you save money and switch with ease. Your recommendation means a lot to us. If you need anything else, we're here to help!"
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Karl Allen

October 21, 2025

5  out of  5
rating by Karl Allen
"Experience matters! Call Kevin!"
We responded:
"Hi Karl,

Thanks so much for the shout-out! We’re glad Kevin could help and appreciate you recommending him. Looking forward to working with you again!"
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yophi1986

October 20, 2025

5  out of  5
rating by yophi1986
"Kevin and his staff are knowledgeable and professional! Richard Moore"
We responded:
"Richard, thanks so much for the awesome feedback! We’re thrilled you found Kevin and his staff knowledgeable and professional. The whole team really appreciates your kind words and can’t wait to help you out again soon!"
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stephanie adkins

September 29, 2025

5  out of  5
rating by stephanie adkins
"I am glad Kevin is doing well with his insurance company. I went to high school with this handsome young man. Class of 1980. I knew he and others would turn out well. Kevin, keep up the good work with treating your customers with respect and kindness.When I need insurance, I will reach out to Kevin. Job well done. 👊🏾🥰"
We responded:
"Stephanie, thank you so much for the kind words and support—it truly means a lot! It’s always great to hear from a fellow Class of 1980 alum. I appreciate your encouragement and would be honored to help with your insurance needs whenever you're ready. Wishing you all the best, and thanks again for reaching out!
— Kevin"
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Fuseini Rizkatu

July 23, 2025

5  out of  5
rating by Fuseini Rizkatu
"Kevin’s the first ever insurance agent I know. And the only one I’ll ever need :)"
We responded:
"Thank you for the great review Fuseini! "
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Terrell McKinney

July 23, 2025

5  out of  5
rating by Terrell McKinney
"Kevin and his staff have become family over the years. There’s really no better agent I could ask for. The team is responsive, considerate when dealing with difficult issues, and informative whenever there’s a change or need. My family has been insured here for years and will be for years to come."
We responded:
"Terrell, thank you for the amazing review! I am so happy my team and I are able to help with you need us. We appreciate your loyalty to our office and look forward to years of service together! "
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Mario Williamson

July 23, 2025

5  out of  5
rating by Mario Williamson
"Excellent customer, knowledgeable and very professional. Kevin makes his customers feel like family. Highly recommended."
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Cathy Paulette

March 2, 2025

5  out of  5
rating by Cathy Paulette
"I was helped out and satisfied to get my issues
Answered."
We responded:
"Thank you for your review! We’re so glad to hear that your issues were addressed and that you’re satisfied with the help you received. If you ever need further assistance, don’t hesitate to reach out. We’re here to help!"
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Yomon

February 27, 2025

5  out of  5
rating by Yomon
"Kevin is the best in the business he always take care of me and my family. I’ve been with him for over 20 years. Wouldn’t go nowhere else to get insurance."
We responded:
"Thank you so much for your kind words and loyalty over the years! We’re thrilled to hear that Kevin has consistently taken great care of you and your family. Your trust in him and our agency means the world to us. We look forward to continuing to serve you for many more years to come. "
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Latory McClain

February 27, 2025

5  out of  5
rating by Latory McClain
"Thanks state farm. My experience was great. Jasmine the representative was very patient, polite and explained everything very well and I saved a couple of hundreds of dollars by getting insured through Sate Farm."
We responded:
"Thank you for your great review! We're so glad to hear that Jasmine provided you with patient, polite, and thorough service. We're also thrilled that you were able to save money by choosing State Farm. Your satisfaction means a lot to us, and we're here for you if you need anything else. "
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Maria Gandarilla

November 20, 2024

5  out of  5
rating by Maria Gandarilla
"Great customer service, very professional
staff."
We responded:
"Maria, thank you for your wonderful review! I'm glad to know you appreciated our customer service and found our staff professional. Your feedback means a lot to us. If you ever need any further assistance, we're here to help.

- Kevin Monroe - State Farm Insurance Agent, South Holland, IL"
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Tonia Douglas

September 16, 2024

5  out of  5
rating by Tonia Douglas
"I've been with State Farm (Kevin Monroe) office for several years. They're the best! His staff is very nice and helpful!"
We responded:
"Tonia, thank you for your wonderful review! I'm glad to hear that you've had such a positive experience with our office over the years. Our team works hard to be helpful and friendly, and it's great to know that it shows. If you ever need anything, we're here for you.

- Kevin Monroe - State Farm Insurance Agent, South Holland, IL"
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David Yang

September 11, 2024

5  out of  5
rating by David Yang
"State Farm is by far the most easy/friendly agency to help me. I had accidently dropped the auto insurance for a few weeks. Called several insurance company but no luck. Jasmine Villavazo from South Holland office helped to resolve the issue right way and emailed me the insurance card (temporary) in the same day. After that, I requested the home insurance for my condo and the house. State Farm agency always offer me the reasonable quote compared with other company. Truly impressed by their service and Jasmine is the best."
We responded:
"David, thank you for sharing your experience! I'm glad Jasmine was able to assist you promptly with your auto insurance and provide a temporary insurance card the same day. It's wonderful to know that you found our quotes for home insurance reasonable as well. We appreciate your business with our office and are here to help with any future needs.

- Kevin Monroe - State Farm Insurance Agent, South Holland, IL"
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Brandi Rogers

September 11, 2024

5  out of  5
rating by Brandi Rogers
"Very helpful and informative"
We responded:
"Brandi, thank you for your review. I'm glad you found our service helpful and informative. If you have any further questions or need assistance in the future, feel free to reach out.

- Kevin Monroe - State Farm Insurance Agent, South Holland, IL"
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Teresa Hines

September 7, 2023

5  out of  5
rating by Teresa Hines
"Office staff is Awesome, very friendly, exhibit great customer service, Mr Monroe makes himself available not leaving it just to his staff, he also gives excellent customer service"
We responded:
"Thank you for your kind review Mrs. Hines! It is always a pleasure working with you. "
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Debra Common

May 5, 2023

5  out of  5
rating by Debra Common
"Great customer service care, displaying a couteous, polite and professional voice personality."
We responded:
"Thank you for your very kind review Ms. Common! We appreciate it very much. "